OUTBACK TAILS TOY KEVIN THE KOALA
OUTBACK TAILS TOY KEVIN THE KOALA
Built-in squeaker
Made from natural felt and jute
Non-toxic & coloured with natural vegetable dye
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Shipping Information
Shipping Information
We are an Australian based company, shipping domestically only
Orders under $120 - $10 Standard post or $14 Express post (excludes bulky/heavy items)
Orders $120 or above - Free Standard post and $4 Express upgrade (excludes heavy items)
Heavy items (2.5kg+) - $19.95 Standard post *$19.95 per item
Our refund policy is valid for 14 days from purchase. we accept returns on regular priced items (no discounted stock). Items need to be unused with original tags attached so they can be resold.
Description
Made from 7 layers of strong, sustainable jute fibre with a built-in squeaker this little Australian fella has been designed with love for your dog to play with.
*Made from 7 tough layers of natural jute fabric
*Built-in squeaker included
*Coloured with natural vegetable dye
* 100% non-toxic
Kevin measures 15cm long x 17cm wide
Our Promise to our fur-parents
If you are not satisfied with your product, we have a 15 -day money back guarantee! Review our refund policy to learn more.
Your Local Pet Store ❤️
Rumpole and Mowgli was born out of our deep love for our four-legged family members 🐾.
As an independent, Australian-owned small business, we established ourselves in 2020 with our flagship bricks-and-mortar store nestled in the scenic hinterland town of Maleny, Queensland.
At Rumpole and Mowgli, we believe that great customer service is a non-negotiable priority. Our dedicated team is committed to providing exceptional service to our valued customers, both before and after the purchase
Wall of Fame
Introducing our "Wall of Fame" – a heartwarming gallery where your beloved pets become the stars at our local Pet Store!
Join the ranks of proud pet parents who have made their furry friends a part of our cherished community. Submit your photo to our team to be featured on the wall by emailing hello@rumpoleandmowgli.com🐾📸
best customer service
Our Commitment to your fur-family 🐈
Fast & Affordable Shipping
Same day order dispatch when ordered before 12pm
Easy Returns
Risk free purchasing through our self service refund portalpopular brands
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Frequently asked question
How long does shipping take?
We are an Australian based company, shipping domestically only.
We use eco-friendly packaging from, a Melbourne-based sustainable packaging company.
Australian Shipping
Orders under $120 - $8.95 Standard post or $10.95 Express post (excludes bulky/heavy items)
Orders $120 or above - Free Standard post or $4 Express post upgrade (excludes bulky/heavy items)
Bulky/heavy items (2.5kg+) - $19.95 Standard post *$19.95 per item
(Please note bulky/heavy items cannot be delivered to a PO Box or Parcel Locker address. These items need to be signed for.
All online orders are dispatched the same day if ordered before 12pm Brisbane time. Orders received after the cut off will be posted the next business day.
Do you offer Refunds?
We want you to be completely satisfied with your purchase from Rumpole and Mowgli, so we accept returns on regular priced items (no discounted stock).
You may:
- Return an item in exchange* for a different size
- Return an item for a refund
- Return a faulty item for replacement or refund
*Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Please note:
Returns will be excepted 14 days from purchase date.
Items need to be unused with original tags attached so they can be resold.
Please insure to remove all pet hair prior to returning, otherwise we may charge a cleaning fee to return item to saleable condition
Return shipping costs are at your expense. You will be responsible for paying for your own shipping costs. Please note, if you mark a parcel as "Return to Sender", we are charged a return fee by Australia Post. This fee will be passed on to you.
Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund. We suggest that you use a trackable shipping service or purchase shipping insurance, as we are not responsible for the item when it is in transit of being returned.
Any refunds for purchase paid with Afterpay may attract 6% restocking fee.
Is After Pay available?
Afterpay is available on all purchases. Its great as it helps you split your total purchase amount into four interest-free payments, due every two weeks
Got a question?
Feel free to email us at hello@rumpoleandmowgli.com